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AI and the Future of Work in Nigeria: Who Wins, Who Loses?

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Artificial Intelligence is no longer a distant concept in Nigeria; it is already reshaping how work is done, who gets hired, and which skills are rewarded. From banks automating customer service to startups deploying AI-driven logistics, the future of work is arriving unevenly and without a national consensus. While AI promises productivity, efficiency, and global competitiveness, it also threatens to widen inequality in a country already struggling with unemployment, informality, and skills mismatch. This is not a theoretical debate about tomorrow. It is an ongoing transformation happening quietly across Nigeria today—creating new winners, exposing new losers, and forcing urgent questions about preparedness, policy, and fairness. Across Nigeria, artificial intelligence is entering the workplace in fragmented but irreversible ways. Banks increasingly rely on chatbots and automated credit scoring. Telecoms use AI for network optimisation and fraud detection. Media houses experiment wit...