Trading Before Dawn: How AI and Modern IT Could Transform the Daily Struggle of Nigeria’s Market Women
Before most cities wake up, millions of Nigerian market women are already deep into economic survival mode. From predawn journeys to wholesale markets to late-night mental accounting, their days are long, risky, and relentlessly physical. This is not a temporary hardship but an ongoing structural reality across Nigeria’s urban markets. While technology has entered their world in modest ways—basic phones, USSD banking, nearby POS terminals—artificial intelligence and modern IT remain largely out of reach. Yet, if designed properly, AI does not need expensive smartphones or constant internet to make a real difference. It can meet market women where they already are.
A typical market woman’s day begins before sunrise, often
around 4:30 a.m., balancing household responsibilities with the urgent need to
secure stock before prices rise. Transport alone is a gamble—overcrowded buses,
rising fares, and the risk of damaged goods. At wholesale markets, bargaining
is fierce because margins are razor thin. One bad batch of tomatoes or spoiled
fish can wipe out a day’s earnings. Cash dominates transactions, making theft
and liquidity constant fears, while access to formal credit remains limited,
pushing many women toward daily contribution schemes just to restock.
By mid-morning, she is back at her stall, managing
customers, negotiating prices, watching for theft, and protecting goods from
heat, rain, or flooding. Power outages mean no refrigeration; informal levies
and harassment add invisible taxes to already fragile profits. Record-keeping
is mostly mental—profits, debts, supplier balances tracked in memory or
scattered WhatsApp messages. This is not inefficiency by choice, but by
constraint.
Technology use in these markets is therefore intensely
practical. Feature phones dominate, prized for durability and battery life.
Low-cost Android phones—often second-hand Tecno, Infinix, or Itel
devices—enable WhatsApp orders, mobile alerts, and basic photos of goods. Power
banks are essential. POS machines are usually nearby rather than owned. USSD
banking fills gaps but failed transactions and delayed reversals undermine
trust.
This is where AI and modern IT, carefully adapted, could
matter. Not flashy apps, but voice-based AI hotlines in Pidgin or local
languages that provide daily price guidance, negotiation tips, or safety
advice. USSD menus enhanced with smart prompts could deliver market insights
without smartphones. AI-curated SMS price alerts could reduce exploitation at
wholesale markets. For those with entry-level smartphones, WhatsApp voice bots
could offer local-language assistance without demanding digital fluency.
The key insight is simple: adoption depends on fitting into
existing habits—voice calls, SMS, USSD—not forcing new ones. Nigeria’s market
women are already digitally adjacent; AI only needs to cross the last mile
thoughtfully.

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